TERMS AND CONDITIONS
JENNIFER HOOPER t/a” , COUNSELLING and OTHER THERAPIES (“Terms and Conditions”)
1. INTRODUCTION
1.1 These terms and conditions set out the general terms of JENNIFER HOOPER t/a – WEBSITE TERMS OF USE and incorporate the JENNIFER HOOPER – PRIVACY POLICY posted on this Website, thereby these terms constitute together the Agreement between You (the USER, individuals or B2B) and services associated wth this website.
1.2 JENNIFER HOOPER is a company that is registered in the United Kingdom (JENNIFER HOOPER) is an enterprise of therapy services holding bona fide insurance cover.
1.3 "USER" means You, the person or independent person visiting this website or using the services. If you are not interested in these service or information herein, or have landed on the wrong page, please exit now.
The term “Therapist” means independent privately insured psychiatrists, psychologists, psychotherapists, wellbeing and mental health counsellors and practitioners, massage therapists,, other mental health/wellbeing professionals in training whom may also have coaching/therapy skills or certified coach practitioners and trainees.
1.4 The terms and conditions sets out to invite users to engage in counselling and other services outlined on the website with JENNIFER HOOPER and/or an independent counsellor/therapist affiliate entitled to provide services. It might also serve as a resource tool.
1.5 All Affiliate Therapists will be responsibly self-employed and responsible for ensuring that they are fully insured, qualified and registered with a recognised ethical body, and will therefore communicate their qualifications to the user prior to engaging client services. All Honorary therapists must be fully insured, qualified and registered with a recognised ethical body. All trainee therapists will also be fully insured and be on a recognised training course of OFQUAL status . All Affiliates and trainees must be in regular monthly supervision.
1.6 By accessing or using any part of this Website you the user (User) accept the terms and conditions herein. Further by using any service herein you agree to these terms and conditions in full. Therefore, by engaging we may send you email notifications and details on our services, if you want to opt out of receiving email on our newsletter and service offers you can opt out here (click).
1.7 All users, affiliates and trainees introduced through this business or website therefore agree to abide by the terms and conditions which constitute an Agreement to engage with this business for counselling/therapy/coaching/clinical supervision/holistic massage/training/consultancy/B2B contractual provision of services and for research.
1.8 Contracting for Clinical Supervision with us will be monthly and DNA cancellations are chargeable. However users can rearrange an appointment. We believe that if you are engaged in wellbeing and/or mental health practice, then it makes sense for you to be under Clinical Supervision for your personal and professional development, and mental and emotional wellbeing, for the duration of your job post as a trainee, honorary or qualified professional. You may need more supervision in any given month depending on your client workload. Our Supervision Contracts are normally of a 12 month duration minimum term of fees as standard, at the end of the term, thereafter, contracts are on-going month by momth. Further, we require 28 days notice in writing to end your Clinical Supervision. As a private business we reserve the right to charge reasonable Consultancy fees to provide you with the best support on your journey in a rewarding profession and business. You are responsible for the fulfillment of all fees.
1.9 Consultancy and/or Clinical activities are chargeable, these can be activities such as References, Mental Health Assessments, Reports, Business Consulting and Coaching etc. You will be notified in advance of activity charges and fees. These are payable in advance at all times in full.
1.10 Refer a Friend Schemes are promotions that run from time to time and might be discontinued at any time if not visible on this website. They will state if they refer to both sides, that is, you and your friend, or just for referring a friend, couple or a family, and the type of reward. Fast track a referral through the scheme and claim you reward for anyone not referred before who is not an immediate family member to a previous client of this business. Refer a Friend Scheme dos not apply to Affilliate Agency websites. Purchases must be directly made through this website for promotions in advance. Call us for payment plans on offers, clarification on rewards or referral schemes.
1.11 Membership fees for discussion groups can be renewed annually. However you will need to book to secure your place and can remain on subscription list for updates during your subscription.
1.12 Break Through Consultancy sessions are controlled by a Master NLP Practitioner / NLP Practitioner and you will be entering into an agreement with a full money-back guarantee, subject to terms and conditions of the Break Through Consultancy, supplied upon request.
1.13 e-therapy packages 24 SMS or emails. The maximum characters we use is normally (a) up to 160 or (b) 160 up to 480 per our reply. Our reply will depend on what you are presenting when it comes to using up your allowance, and therefore charges will vary, as it normally does when using a handset. We offer a 30 day allowance. Because our package is so competitive, no allowance is carried over after 30 days. Allowances are renewable after 30 days for a fee. You have 30 days to use up all of your allowance. All payment for this service are due in full in advance payable to "Jennifer Hooper". As soon as the funds are cleared we will notify you and you can start using your allowance.
We also offer SMS and email coaching similar to 1.13, however, please check the fees, that are payable in advance.
1.14 This is a fee paying business. Depending on the situation a reasonable late appointment arrival fee might be levied per minute for face to face, video or telephone sessions, so please let us know you are going to be late. Fees might be waivered or reduced. Group Facilitation fees are normally paid in advance in full, we therefore encourage you to arrive on time and let us know if you will be late or need to cancel for registration attendance reasons.
1,15 Surgeries are in clinics or spaces around Ruislip and Central London. Payments for W1, London areas and Home Visit appointments are payable in advance for appointment based surgeries. Payments 7 days in advance are suggested to assist to secure your space and avoid disappointment of busy clinics at where we trade at full capacity. Sessions are normally 50-60 mins, however, some surgeries can be 1-3 hours by agreement. Avoid disappointment by making early bookings.
1.16 Home Visits Appointments (HVA) can be conducted subject to availability and full fees paid in advance. Normally a 72 hour notice period or more is required for home visits, unless agreed otherwise. Fees are required 72 hours in advance for a firm diary appointment for home visits. The system does not accept non-secure fee appointments generally. Therefore, non-secure fee paid home visits can be superseded by other emergency fee paying appointment at any time in such circumstances. We work on a predominently secure-booking system and business model. Transfer fees early to avoid disappointment, fee based appointments take priority.
1.17 Please check our fees at any time Fees.
2. INDEMNITY AND LIABILITY
2.1 The Affiliate Therapist shall indemnify and continue to indemnify the Company against all actions, claims, costs, expenses and damages brought against or suffered by the Company arising out of any act or default of the Therapist.
3. CANCELLATIONS & TERMINATION
3.1 All DNA sessions (did not attend) are chargeable in full and are non-refundable.
3.2 Confirmed booked, then cancelled sessions, with/without prior notice are fees due for the full amount. However, a new appointment booking can be made. This is a popular and professional sought after service for low, medium and high intensity users. By making a booking and cancelling this prevents other users from making emergency or priority appointments, therefore bookings are usually advanced agreements to honour. Cancellations and administration levy fees.
3.3 To help reduce relapse or hospital admission we suggest that clients attend all JHWC appointments or reengage to avoid discharge and cancellation fees.
3.4 We usually follow-up DNAs by correspondence. We expect that should a user/client opt not to attend that they would contact their GP, Occupational Health, an Employer, or if appropriate dial 999 in an emergency. See also our Privacy Policy.
4. REFUND POLICY
Where the user may be unsatisfied with the service they are free to contact us to let us know the reason. Where reasonable, a goodwill session may be rearranged. Refunds are applicable within reason where the service has clearly not been provided, thereafter at the sole discretion of the proprietor on goodwill, if applicable. There is an assumption that the user had paid the full fee already.
5. Afiliate Marketing
Disclaimer, this site uses Affiliate Marketing links for vendors.
6. Clinical Supervision
A clinical supervision contract is normally 12 months, unless stated in writing otherwise, and is subject to full fees.
7. References Under Fair Use For Education
Citations from No Boundaries: The Power of an Open Mind in Achieving Success may be on this website. Courtesey Wayne Power / Evan Carmichael.
Matrix)xrtoM, FoodForThought.
8. UPDATES TO TERMS AND CONDITIONS
Jennifer Hoopert/a or an authorised Communication Representative has the right to update these terms and conditions, sub terms and or policies and this website and associated websites at any time. Fees can be subject to change at any time. This is a business registered in the UK and is subject to UK Law in any disputes.
1. INTRODUCTION
1.1 These terms and conditions set out the general terms of JENNIFER HOOPER t/a – WEBSITE TERMS OF USE and incorporate the JENNIFER HOOPER – PRIVACY POLICY posted on this Website, thereby these terms constitute together the Agreement between You (the USER, individuals or B2B) and services associated wth this website.
1.2 JENNIFER HOOPER is a company that is registered in the United Kingdom (JENNIFER HOOPER) is an enterprise of therapy services holding bona fide insurance cover.
1.3 "USER" means You, the person or independent person visiting this website or using the services. If you are not interested in these service or information herein, or have landed on the wrong page, please exit now.
The term “Therapist” means independent privately insured psychiatrists, psychologists, psychotherapists, wellbeing and mental health counsellors and practitioners, massage therapists,, other mental health/wellbeing professionals in training whom may also have coaching/therapy skills or certified coach practitioners and trainees.
1.4 The terms and conditions sets out to invite users to engage in counselling and other services outlined on the website with JENNIFER HOOPER and/or an independent counsellor/therapist affiliate entitled to provide services. It might also serve as a resource tool.
1.5 All Affiliate Therapists will be responsibly self-employed and responsible for ensuring that they are fully insured, qualified and registered with a recognised ethical body, and will therefore communicate their qualifications to the user prior to engaging client services. All Honorary therapists must be fully insured, qualified and registered with a recognised ethical body. All trainee therapists will also be fully insured and be on a recognised training course of OFQUAL status . All Affiliates and trainees must be in regular monthly supervision.
1.6 By accessing or using any part of this Website you the user (User) accept the terms and conditions herein. Further by using any service herein you agree to these terms and conditions in full. Therefore, by engaging we may send you email notifications and details on our services, if you want to opt out of receiving email on our newsletter and service offers you can opt out here (click).
1.7 All users, affiliates and trainees introduced through this business or website therefore agree to abide by the terms and conditions which constitute an Agreement to engage with this business for counselling/therapy/coaching/clinical supervision/holistic massage/training/consultancy/B2B contractual provision of services and for research.
1.8 Contracting for Clinical Supervision with us will be monthly and DNA cancellations are chargeable. However users can rearrange an appointment. We believe that if you are engaged in wellbeing and/or mental health practice, then it makes sense for you to be under Clinical Supervision for your personal and professional development, and mental and emotional wellbeing, for the duration of your job post as a trainee, honorary or qualified professional. You may need more supervision in any given month depending on your client workload. Our Supervision Contracts are normally of a 12 month duration minimum term of fees as standard, at the end of the term, thereafter, contracts are on-going month by momth. Further, we require 28 days notice in writing to end your Clinical Supervision. As a private business we reserve the right to charge reasonable Consultancy fees to provide you with the best support on your journey in a rewarding profession and business. You are responsible for the fulfillment of all fees.
1.9 Consultancy and/or Clinical activities are chargeable, these can be activities such as References, Mental Health Assessments, Reports, Business Consulting and Coaching etc. You will be notified in advance of activity charges and fees. These are payable in advance at all times in full.
1.10 Refer a Friend Schemes are promotions that run from time to time and might be discontinued at any time if not visible on this website. They will state if they refer to both sides, that is, you and your friend, or just for referring a friend, couple or a family, and the type of reward. Fast track a referral through the scheme and claim you reward for anyone not referred before who is not an immediate family member to a previous client of this business. Refer a Friend Scheme dos not apply to Affilliate Agency websites. Purchases must be directly made through this website for promotions in advance. Call us for payment plans on offers, clarification on rewards or referral schemes.
1.11 Membership fees for discussion groups can be renewed annually. However you will need to book to secure your place and can remain on subscription list for updates during your subscription.
1.12 Break Through Consultancy sessions are controlled by a Master NLP Practitioner / NLP Practitioner and you will be entering into an agreement with a full money-back guarantee, subject to terms and conditions of the Break Through Consultancy, supplied upon request.
1.13 e-therapy packages 24 SMS or emails. The maximum characters we use is normally (a) up to 160 or (b) 160 up to 480 per our reply. Our reply will depend on what you are presenting when it comes to using up your allowance, and therefore charges will vary, as it normally does when using a handset. We offer a 30 day allowance. Because our package is so competitive, no allowance is carried over after 30 days. Allowances are renewable after 30 days for a fee. You have 30 days to use up all of your allowance. All payment for this service are due in full in advance payable to "Jennifer Hooper". As soon as the funds are cleared we will notify you and you can start using your allowance.
We also offer SMS and email coaching similar to 1.13, however, please check the fees, that are payable in advance.
1.14 This is a fee paying business. Depending on the situation a reasonable late appointment arrival fee might be levied per minute for face to face, video or telephone sessions, so please let us know you are going to be late. Fees might be waivered or reduced. Group Facilitation fees are normally paid in advance in full, we therefore encourage you to arrive on time and let us know if you will be late or need to cancel for registration attendance reasons.
1,15 Surgeries are in clinics or spaces around Ruislip and Central London. Payments for W1, London areas and Home Visit appointments are payable in advance for appointment based surgeries. Payments 7 days in advance are suggested to assist to secure your space and avoid disappointment of busy clinics at where we trade at full capacity. Sessions are normally 50-60 mins, however, some surgeries can be 1-3 hours by agreement. Avoid disappointment by making early bookings.
1.16 Home Visits Appointments (HVA) can be conducted subject to availability and full fees paid in advance. Normally a 72 hour notice period or more is required for home visits, unless agreed otherwise. Fees are required 72 hours in advance for a firm diary appointment for home visits. The system does not accept non-secure fee appointments generally. Therefore, non-secure fee paid home visits can be superseded by other emergency fee paying appointment at any time in such circumstances. We work on a predominently secure-booking system and business model. Transfer fees early to avoid disappointment, fee based appointments take priority.
1.17 Please check our fees at any time Fees.
2. INDEMNITY AND LIABILITY
2.1 The Affiliate Therapist shall indemnify and continue to indemnify the Company against all actions, claims, costs, expenses and damages brought against or suffered by the Company arising out of any act or default of the Therapist.
3. CANCELLATIONS & TERMINATION
3.1 All DNA sessions (did not attend) are chargeable in full and are non-refundable.
3.2 Confirmed booked, then cancelled sessions, with/without prior notice are fees due for the full amount. However, a new appointment booking can be made. This is a popular and professional sought after service for low, medium and high intensity users. By making a booking and cancelling this prevents other users from making emergency or priority appointments, therefore bookings are usually advanced agreements to honour. Cancellations and administration levy fees.
3.3 To help reduce relapse or hospital admission we suggest that clients attend all JHWC appointments or reengage to avoid discharge and cancellation fees.
3.4 We usually follow-up DNAs by correspondence. We expect that should a user/client opt not to attend that they would contact their GP, Occupational Health, an Employer, or if appropriate dial 999 in an emergency. See also our Privacy Policy.
4. REFUND POLICY
Where the user may be unsatisfied with the service they are free to contact us to let us know the reason. Where reasonable, a goodwill session may be rearranged. Refunds are applicable within reason where the service has clearly not been provided, thereafter at the sole discretion of the proprietor on goodwill, if applicable. There is an assumption that the user had paid the full fee already.
5. Afiliate Marketing
Disclaimer, this site uses Affiliate Marketing links for vendors.
6. Clinical Supervision
A clinical supervision contract is normally 12 months, unless stated in writing otherwise, and is subject to full fees.
7. References Under Fair Use For Education
Citations from No Boundaries: The Power of an Open Mind in Achieving Success may be on this website. Courtesey Wayne Power / Evan Carmichael.
Matrix)xrtoM, FoodForThought.
8. UPDATES TO TERMS AND CONDITIONS
Jennifer Hoopert/a or an authorised Communication Representative has the right to update these terms and conditions, sub terms and or policies and this website and associated websites at any time. Fees can be subject to change at any time. This is a business registered in the UK and is subject to UK Law in any disputes.
Head Office: London, W1
Surgeries: West London, Middlesex, Eastcote and Ruislip : Castleton Road, HA4
OFFICE MAIN LINE: 020 3984 9774 UK National and International Practice
Surgeries: West London, Middlesex, Eastcote and Ruislip : Castleton Road, HA4
OFFICE MAIN LINE: 020 3984 9774 UK National and International Practice
Jennifer Hooper © 2023. All rights reserved.
