WHAT TO EXPECT AT COUNSELLING?

Frequently Asked Questions

Jennifer Hooper — Senior Psychotherapist, Clinical Supervisor & Therapist Coach (with AI)

Getting Started

What issues do you help with?

Anxiety, low mood, relationship difficulties, grief and loss, trauma, work stress/burnout, and life transitions. I also coach therapists on practice building, systems, and ethical AI workflows.

Where do you work?

In Ruislip and other locations and online. F2F is rare and usually B2B for sole traders, freelancers, consultants and organisation consulting.

How do I book?

Use the Contact form on the site to request a free 20-minute consultation. You’ll receive a reply with options to book a first session.

Counselling & Psychotherapy

What is your approach?

Integrated psychoanalytical and psychodynamic practice within a modern, trauma-aware framework. Sessions are collaborative, reflective, and paced to your needs.

How long is a session and how often do we meet?

Standard sessions are 50 minutes. Frequency is usually weekly; some clients choose twice-weekly for depth work.

Do you offer short-term and long-term work?

Yes. Short-term (6–12 sessions) focused work and open-ended therapy for complex or longstanding issues.

Is everything confidential?

Yes, you will be supplied with a Consent form or text message. This business is one that works with ethics and within the law.

Clinical Supervision

Who is supervision for?

Counsellors, psychotherapists, and supervisors seeking robust reflective practice, outcome clarity, and ethical confidence and anyone in a helping role that needs Clinical Support and Supervision (case management).

What’s your supervision style?

Supportive, rigorous, and collaborative—integrating theory, ethics, and practitioner wellbeing. We develop case formulations and measurable goals.

Do you offer reports or references?

Yes, upon request and with appropriate consent and notice. Fees may apply for written reports.

AI Therapist Coaching

Is this a new area?

This is an area I am developing as a pilot for new robust services, consulting and augmentation.

What problems does this solve?

Integrating digital products and AI into a business and in particular guiding therapist in psychological wellbeing. Done for you projects. Healthcare augmentation.

What will I take away?

Adding to your existing knowledge and skills, how to prompt with skill. How to get the best out of a chat bot? What tools you can explore and get comfortable with? What to look out for when prompting? Copyright? Ethics? Digital tool ideas?

Is AI mandatory?

No, but trillions are being spent on it worldwide. Will you embrace it in a way that you are in control or in a way that it controls you how it wants?

Fees, Payments & Policies

What are your fees?

Fees vary by service (therapy, supervision, coaching, augmented ai). You’ll receive current rates before booking. Limited sliding-scale spaces may be available.

How do I pay?

Bank transfer, card, or PayPal (where available). Invoices/receipts provided on request.

What is your cancellation policy?

See Terms and Conditions on the website.

Do you work with insurance/EAPs?

Some arrangements are possible by prior agreement. Please mention this in your enquiry.

Logistics

Do you offer evening or weekend sessions?

Limited evening slots are available. Availability can change—please ask in your enquiry.

Are sessions online secure?

Yes. We use reputable platforms and good practice for privacy (private space, headphones, password-protected meetings).

Accessibility

Most treatments are offered online.

Ethics, Qualifications & Safety

Professional standards

I adhere to recognised ethical frameworks and maintain regular supervision and CPD.

Qualifications

MA in Counselling (PGDip pathway). Professional membership: MNCPS, BACP, BACPC, BAATN, DPS International.

What if I’m in crisis?

If you’re at immediate risk, contact emergency services (999 in the UK) or go to the nearest A&E. You can also contact NHS 111, your GP, or Samaritans (116 123).

Data Protection & AI Safety

How is my data handled?

Your personal data is handled in line with UK GDPR. Only necessary information is collected, stored securely, and kept no longer than needed (other countries may have their own regulations for data safety).

Do you use AI tools on my personal data?

It is more the case that AI is used to automate systems and it might collect your data and be held on the server of the owner of the AI tool, encrypted; those systems are supposed to have cyber security protocols in place as third parties. I have used Weebly.com since 2010 and have not experienced any problems with compromised data issues. They are also regulated by European Union. Lately startups are bringing new tools to the AI era. I am using Weebly.com and investigate other platforms for the elderly accessibility, for online tools.

The Founder and CEO, Jennifer Hooper and her team apply a very easy model to help clients take responsibility for their lives and happiness now.

A typical session with a counsellor or psychotherapist is 50 mins. We offer reasonable and affordable fees. We are happy to negotiate the session to help you engage in recognised therapies. With each session, you will have access to professionals who will work with you.

AVOID A LONG WAITING LIST, UNWANTED SYMPTOMS AND PSYCHOLOGICAL DISTRESS
AND START YOUR TREATMENTS NOW !

Dial: 02039849774

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Where can I get counselling?
NHS COUNSELLING article

Head Office: London, W1
Surgeries: West London, Middlesex, Eastcote and Ruislip : Castleton Road, HA4
OFFICE MAIN LINE: 020 3984 9774 UK National and International Practice